Reminder alarms
Include whether AlarmKit permission, notification permission, Focus, or device support may be affecting the reminder alarm.
Support
Help with Remylo.
For help with reminder alarms, snooze behavior, subscriptions, iCloud sync, privacy, or App Store billing, contact Remylo support by email.
Email hello@remylo.app
Support is handled by email so issue details and follow-up stay in one place.
hello@remylo.app
Remylo support address
- AlarmsReminder alarms, notifications, and snooze behavior.
- AccountSubscription restore issues after App Store purchase.
- DataiCloud sync, local fallback, and privacy questions.
Contact
Send the support details that matter.
Email hello@remylo.app with the issue, your iOS version, and whether the problem involves alarms, notifications, subscription access, or iCloud sync.
Subscriptions
Purchases are processed by Apple. Use Restore Purchases in the app first, then email support if access still does not appear.
Privacy
Do not include sensitive reminder details unless they are needed to explain the support request.
Common topics
Where Remylo support can help.
Remylo support can answer product questions and app-specific issues. Apple manages App Store purchases, refunds, billing receipts, and subscription cancellation.
Alarms and notifications
Remylo uses Apple system services for reminder alarms and notifications. Permission and device support can affect whether an alert rings.
iCloud sync
Reminder data can sync through your private iCloud account. When iCloud is unavailable, Remylo can keep reminders usable through local fallback storage.
Billing and refunds
Subscription billing is handled by Apple through the App Store. For refund requests, use Apple's purchase support flow.
Helpful links
Support, privacy, and App Store details.
Read the privacy policy for data handling details, or open the live App Store listing for subscription and purchase options.